Sign In
Pay OnlineVideosDocuments
Home /  Support /  Support

Need more answers?

AllSupportBillingComplianceNew Member

Support

How to find the Matrix learning lab?

Published January 31, 2023

Read

Support

How do I update my Phone Number, Email Address, and Website Information in Matrix?

Published December 22, 2022

Read

Support

Update your Agent's Listing Capabilities

Published July 12, 2021

Read

Support

Can I update the expected active date on a Coming Soon Listing?

Published June 17, 2021

Read

Support

What is the Matrix listing date?

Published April 1, 2021

Read

Support

Where is the Matrix X Home Button?

Published January 22, 2021

Read

Support

Where are My Settings in Matrix X?

Published January 22, 2021

Read

Support

Where are Concierge Alerts and Approvals in Matrix X?

Published January 22, 2021

Read

Support

What are the status definitions?

Published July 9, 2020

Read

Support

Where can I get ADA Support for Matrix?

Published February 21, 2020

Read

Support

How do I change 'Square Footage' in Zillow to Total Living Area?

Published January 28, 2020

Read

Support

How do I unsubscribe from Homesnap promotional emails?

Published November 7, 2019

Read

Support

What if I'm already on a Remine Pro, Plus or Success plan?

Published October 9, 2019

Read

Support

Days on Market and the Active Under Contract Status

Published August 20, 2019

Read

Support

How will MARIS statuses translate to consumer websites?

Published May 6, 2019

Read

Support

What happens when I impersonate another agent in Matrix?

Published April 5, 2019

Read

Support

What happens when I work on behalf of another agent in Matrix?

Published April 5, 2019

Read

Support

Can I setup a team in Matrix?

Published April 1, 2019

Read

Support

Where do I add an open house?

Published November 6, 2018

Read

Support

What counties does MARIS cover?

Published November 5, 2018

Read

Support

Can I re-enable auto email for a client who unsubscribed?

Published November 4, 2018

Read

Support

What do the statuses mean?

Published October 12, 2018

Read

Support

How do I stop days on market?

Published September 20, 2018

Read

Support

Can I reset the days on market?

Published September 20, 2018

Read

Support

What is a comp only listing?

Published September 20, 2018

Read

Support

How do I enter a comp only listing?

Published September 20, 2018

Read

Support

Who is the 'Listing Agent' for a comp only listing?

Published September 20, 2018

Read

Support

Is there a charge for comp only listings?

Published September 20, 2018

Read

Support

Are comp only listings required?

Published September 20, 2018

Read

Support

Can I have my property listed as two property types?

Published September 20, 2018

Read

Support

How are days on market calculated?

Published September 19, 2018

Read