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Support

What Are The New Status Definitions?

Active. For properties that are offered for sale and…

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Support

Top FAQS About MARIS Listing Statuses

Question. Which statuses accumulate (consecutive) Days on…

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Support

Where do I add an open house?

To add an open house, log in to Matrix and click the…

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Support

What counties does MARIS cover?

Currently, we have tax data in 58 counties and have…

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Support

My client unsubscribed from auto emails

If your client clicks the 'unsubscribe' link…

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Support

What do the statuses mean?

Explanation of Status
Active (A):
The active status…

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Support

Changing your email and phone number

How to change your email address and phone number on the…

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Support

How do I stop days on market?

Cumulative Days on Market (CDOM) stop counting when a…

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Support

Can I reset the days on market?

To reset cumulative days on market (CDOM),the listing must…

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Support

What is a comp only listing?

Comp only listings are one-party listings or listings that…

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Support

How do I enter a comp only listing?

Comp only listings are entered like a normal listing.…

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Support

Who is the 'Listing Agent' for a comp only listing?

You will enter yourself as the Listing Agent for comp only…

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Support

Is there a charge for comp only listings?

MARIS allows the entry of comp only listings at no charge…

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Support

Are comp only listings required?

Comp only listings are not required; however, they add…

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Support

Can I have my property listed as two property types?

Absolutely! MARIS permits some properties to be listed in…

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Support

How are days on market calculated?

Days on market (DOM) are calculated from the date the…

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Support

How do I register an MLS exemption?

The new two part process saves you time and hassle. MARIS…

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Billing

What if I didn't receive an invoice?

  If you did not receive an invoice, please check…

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Billing

When are invoices due?

Invoices are due the first business day of January, April,…

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Billing

How can I check to see if I paid my bill?

  Simply click on the round, blue $ icon on…

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Billing

Can I get a copy of my invoice if accidentally deleted?

Simply click on the round, blue $ icon on the left…

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Billing

How do I pay my invoice online?

Simply click on the round, blue $ icon on the…

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Billing

Do I have to pay my invoice online?

Payments can be mailed directly to MARIS at P.O. Box…

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Billing

Are online payments from my bank recorded immediately?

Payments made to MARIS through your bank online are mailed.…

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Billing

Do I need to send my invoice with the check?

Simply include your member number on the…

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Billing

Automatic Payments. Top Questions & Answers

Q: I'm on automatic payments, when will my credit card…

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