How to reset cumulative days on market (CDOM)

1. Select the correct status for the situation

• Withdrawn: This status is used when a valid listing agreement is still in place, but removal of the listing from the market is necessary. This is the most common status when resetting CDOM.
• Cancelled*: Use when the listing agreement has been terminated. This is generally due to mutual release and is not commonly used when resetting CDOM.
• Expired*: Use when the listing reaches its Expiration Date. This is not generally used to reset CDOM and is reached automatically when the expiration date occurs.

*Reminder: The Cancelled and Expired statuses signify to others that you no longer have a valid listing agreement and, oftentimes, will generate an influx of calls to the client to prospect for business.

2. Remain Off Market

• The property must stay off the market for 30 days.

Tip: Because the system is time-sensitive, many agents wait 31 days before entering the new listing to avoid errors.

3. Enter the New Listing

• You must create a new listing after the off-market period. This can be done by cloning the previous listing, if eligible.

Note: Cloning is only allowed if:

• You previously listed the property, and
• Your brokerage remains the same.

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