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Current Matrix Outages

There are currently two active Matrix outages. 

Outage Code Issue Effects

Troubleshooting steps

Outage 202502-641922Browser issue: Error message recieved of "504 Gateway Timeout" or not allowing login to Matrix.Click here for steps

Outage 202410-618513

Error notification when uploading supplements, photos or editing a listing.Click here for steps
 
 
 

 

Past Outages (Last 30 days) 

Outage Code Issue Effects

Diagnosis

Outage 250131-100000

Expiration: 3/3/2025

CMA gives error message of "An unanticipated error has occured" and times out without processing the request. Fix issued by Corelogic. No further steps must be taken.
 
If you are experiancing an issue with Matrix , please reach out to our support team for help,